Bookmap / Rithmic / Earn2Trade / MAC

Market data, Trading, Technical support, Features requests, etc
moveupwithmike
Posts: 3
Joined: Mon Oct 05, 2020 5:30 pm

Bookmap / Rithmic / Earn2Trade / MAC

Post by moveupwithmike » Mon Oct 05, 2020 5:33 pm

I would like to use Bookmap with my Earn2Trade Gauntlet.  I would prefer to use it on my MAC.  I was able to connect to Rithmic using the Earn2Trade credentials; however, every time I try to subscribe to a contract, I get an error message saying unable to find.

Sandra
Posts: 42
Joined: Wed Dec 12, 2018 12:37 pm
Has thanked: 1 time
Been thanked: 2 times

Re: Bookmap / Rithmic / Earn2Trade / MAC

Post by Sandra » Tue Oct 06, 2020 6:14 am

Hi!
Update
Please restart Bookmap. Try entering ESZ0. Will it work?
When you get an error message (right after restarting Bookmap when subscribing to a contract) make a full-sized screenshot. We need to see it to figure out what is wrong.

moveupwithmike
Posts: 3
Joined: Mon Oct 05, 2020 5:30 pm

Re: Bookmap / Rithmic / Earn2Trade / MAC

Post by moveupwithmike » Tue Oct 06, 2020 12:16 pm

It did not work

Error Message
Instrument with following details not found:
Symbol:  ESZ0
Exchange:  CME
platform:  Rithmic
----------------------------------
Platform:  Rithmic
ESZ0.CME:  permission denied
 https://moveupwithmike.tinytake.com/tt/ ... NDg3MzY5MA
 

Svyatoslav
Site Admin
Posts: 116
Joined: Mon Jun 11, 2018 11:44 am
Has thanked: 2 times
Been thanked: 9 times

Re: Bookmap / Rithmic / Earn2Trade / MAC

Post by Svyatoslav » Tue Oct 06, 2020 12:20 pm

Hi. So that's what we wanted to see:
Platform: Rithmic
ESZ0.CME: permission denied
Means that your account does not allow access to that instrument data. Assuming it works for you with other platform - you are missing specifically the order book (multiple levels of depth), as some platforms just don't use it, while it's critical for bookmap. It can be enabled by your broker, who based on your message is Earn2Trade, so please just ask them to enable it. They might or might not charge extra for that depending on their pricing structure. If there will be any issues/miscommunication - let me know, we'll assist.

moveupwithmike
Posts: 3
Joined: Mon Oct 05, 2020 5:30 pm

Re: Bookmap / Rithmic / Earn2Trade / MAC

Post by moveupwithmike » Tue Oct 06, 2020 1:37 pm

That was it.  Thanks for your help
 

Post Reply