Rithmic connection issues

mklaury
Posts: 2
Joined: Wed Feb 19, 2020 9:42 pm

Rithmic connection issues

Post by mklaury » Thu Feb 20, 2020 8:03 pm

Hi,

I'm experiencing issue when trying to connect Bookmap and my Rithmic 14 trial account. My trial was created yesterday.

The error is shown in the attached image.

Regards
Attachments
Capture d’écran 2020-02-20 à 20.56.07.png
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Capture d’écran 2020-02-20 à 20.56.52.png
Capture d’écran 2020-02-20 à 20.56.52.png (41.46 KiB) Viewed 4462 times

Svyatoslav
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Re: Rithmic connection issues

Post by Svyatoslav » Thu Feb 20, 2020 8:26 pm

Hi. Which connection point are you selecting? Could you attach or send to support@bookmap.com your Rithmic log ("C:\Bookmap\Logs\rithmic-engine-log.000")

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