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Rithmic demo connection

Posted: Mon Jan 06, 2020 4:07 pm
by joergtomann
Hi,

I opened a demo feed with Rithmic. However I am not able to connect with bookmap to the demo feed.
I use bookmap 7.0 as a Global User
Anyone having the same issues?

Cheers, Joerg

Re: Rithmic demo connection

Posted: Mon Jan 06, 2020 7:08 pm
by Svyatoslav
Hi,
Could you please provide more details:
- what exactly is the message you are seeing?
- could you attach (or, better, send to me or our support team directly, since it will contain your login) this file: C:\Bookmap\Logs\rithmic-engine-log.000

Re: Rithmic demo connection

Posted: Tue Jan 07, 2020 6:51 am
by joergtomann
It seems to be solved.
I contacted Rithmic Support and They fixed it.

Re: Rithmic demo connection

Posted: Mon Jan 13, 2020 1:47 pm
by deckard
I have the same issue.
While i'm connected to Rithmic demo feed, and trying to subscribe to a new instrument, Bookmap says that the instrument doesn't exist and remove it from the list.
So it can't be chosen anymore since it doesn't appear. Only one instrument is working: CLZ9.

Any help would be greatly appreciated! :)

Re: Rithmic demo connection

Posted: Mon Jan 13, 2020 2:09 pm
by Sandra
Hi, this instrument is already expired.
Try NGH0 or NGG0.
Please also review the symbol table with examples: https://bookmap.com/symbol-table/

Re: Rithmic demo connection

Posted: Mon Jan 13, 2020 2:39 pm
by deckard
Thanks it works by adding manually the instrument. But I can't seem to find how to add DAX / EUREX? The symbol table for Rithmic is not useful in this case.. Thanks again. 

Re: Rithmic demo connection

Posted: Mon Jan 13, 2020 2:42 pm
by Sandra
I am afraid Rithmic demo doesn't provide Eurex. It is available only for subscribers.