Search found 16 matches

by Helena
Tue Nov 24, 2020 10:27 am
Forum: General forum
Topic: Recommendations on optimal path to ramp up and learn BookMap
Replies: 2
Views: 89

Re: Recommendations on optimal path to ramp up and learn BookMap

Hi! We have a large amount of educational material on our Knowledge Base page (https://www.bookmap.com/knowledgebase/docs/KB-Welcome) , Wiki page (https://bookmap.com/wiki/Main_Page) as well as YouTube channel (https://www.youtube.com/channel/UC3HKlZ_7gxRgef9SCxu54Lw). Also, with your subscription t...
by Helena
Mon Oct 05, 2020 7:51 am
Forum: General forum
Topic: the free version works ?
Replies: 1
Views: 511

Re: the free version works ?

Hi,

If I am not mistaken, you also wrote to us by mail. You have been sent a license key. You can also see your license key in your personal account on bookmap.com.

Let me know if I can further assist. 
by Helena
Thu Sep 24, 2020 10:41 am
Forum: General forum
Topic: BM Study - Stock Historical Data sets
Replies: 3
Views: 470

Re: Stock Historical Data sets

Hi, If you have the DxFeed data feed subscription then you are able to see for up to 24 hours of backfill data. You can choose the cloud historical data while you subscribe to the instrument. Also you can add cloud historical data when you have already subscribed to the instrument using the arrow on...
by Helena
Mon Sep 07, 2020 3:35 pm
Forum: General forum
Topic: How do I upgrade?...
Replies: 1
Views: 375

Re: How do I upgrade?...

Hi,

Please contact us by email support@bookmap.com and write what do you want to subscribe to.

We will send you the payment link to subscribe.

 
by Helena
Tue Sep 01, 2020 8:40 am
Forum: General forum
Topic: can I get Rithmic data directly as a datafeed for bookmap?
Replies: 5
Views: 964

Re: can I get Rithmic data directly as a datafeed for bookmap?

Hi,

You can subscribe to the Rithmic data feed here - https://marketplace.bookmap.com/product ... -mbo-data/

Let me know if I can further assist. 
by Helena
Wed Jul 22, 2020 12:37 pm
Forum: Scottpulcini Store
Topic: SI Indicators Setups & Educational Course
Replies: 1
Views: 978

Re: SI Indicators Setups & Educational Course

Hi Randy!

The problem with downloading this addon was fixed already.

Please let us know if you need any further assistance.
by Helena
Tue Jul 14, 2020 8:48 am
Forum: General forum
Topic: Upgraded license but now stuck on free version
Replies: 1
Views: 733

Re: Upgraded license but now stuck on free version

Hi,

I am sorry that you are experiencing some difficulties in operating Bookmap.

Could you please email us on support@bookmap.com and specify what is your license key?

We will check and fix the problem.
by Helena
Mon Jul 13, 2020 12:20 pm
Forum: General forum
Topic: How Do I see Order Imbalances?
Replies: 1
Views: 717

Re: How Do I see Order Imbalances?

Hi,

Please note that Order and Volume imbalances are available in Global plus Bookmap subscription.


Please review this article about the Bookmap packages - https://bookmap.com/packages-comparison.
by Helena
Mon Jul 13, 2020 12:16 pm
Forum: General forum
Topic: Eurex Data Feed
Replies: 3
Views: 1469

Re: Eurex Data Feed

Hi,

You can see the Eurex data with Rithmic in Bookmap.

Also please note that Rithmic demo doesn't support Eurex data.

Please review this article - https://www.bookmap.com/knowledgebase/d ... ty#rithmic.
by Helena
Thu Jul 09, 2020 7:35 am
Forum: General forum
Topic: Stuck on free license
Replies: 1
Views: 680

Re: Stuck on free license

Hello Adrian,

I see that your license key was updated to the Global monthly Bookmap subscription.

Please see this video - https://www.youtube.com/watch?v=6HWh8Pu ... e=youtu.be how to connect Bookmap to the DxFeed data feed.